Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This agreement outlines specific terms, conditions, insurance information, applicable charges, and your responsibilities related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Dunstable requires:
- To hire a vehicle in Dunstable, drivers must be at least 21 years old, although age restrictions may differ based on the vehicle type, with added fees for those under 25. A valid, full driving licence relevant to the vehicle category is required, with a minimum holding period as outlined in the Rental Agreement. Valid identification and proof of current address must be presented, along with payment information and a security deposit. Any further requirements specified in the Rental Agreement must also be met.
3. Reservations and Payments
- Reservations can be completed via our website, over the phone, or directly at our Dunstable office. A deposit may be necessary to confirm your booking. The total payment and a security deposit are generally required upon collecting the vehicle. All prices are listed in British Pounds (£) and include VAT where required. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of collection, it is your responsibility to conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be prepared and signed by both parties. Upon return, the vehicle should be in the same condition as when collected, taking into account standard wear and tear. Any new damage will be evaluated and may result in additional charges. The vehicle must be returned with the same fuel level as received; refueling fees will apply if the tank is less than full. Late returns may lead to extra charges, so please inform us as soon as possible if a delay is anticipated. You will be held liable for any parking fines, traffic violations, or incurred charges during the rental period, along with an administration fee.
5. Coverage and Responsibility
- All rentals come with basic third-party insurance. You can find comprehensive details and excess amounts in the Rental Agreement. Additional insurance options are available to lower your financial liability, and we suggest reviewing these options closely. You remain liable for any damage or loss up to the insurance excess, except where additional coverage is in place. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. Please check your booking confirmation or Rental Agreement for precise information. Late cancellations or failure to show up may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- Use of the vehicle for illegal activities is strictly prohibited. Engaging in racing, rallying, off-roading, or any other risky maneuvers is not allowed. Transporting hazardous materials is forbidden. Sub-letting the vehicle or permitting unauthorized drivers violates our policies. Driving while impaired by alcohol or drugs is unacceptable. The vehicle must be used for its intended purposes only, and passenger and weight limits must be respected. Driving outside the agreed geographical boundaries requires prior approval.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire Dunstable is not responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our total liability for any claims will be limited to the amount paid for your rental in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
Dunstable Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of the local courts.
Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately once posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Dunstable Car Hire Services
Riverside Way, Dunstable LU6 3BT, UK
Contact Number::
441727400136
Contact Email::
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